Text your questions to 269-601-4965
Canada shipping is flat rate at $25.00 USD. All prices in USD
Shipping is delayed about 3-4 weeks, but if you need a pad right away, just let us know in the special instructions during checkout and we'll get one to you as soon as possible at no additional charge.
Thank you for your patience as we follow procedures to ensure the safety of our employees as well as the safety of our customers.
Air Life Environmental Products, LLC is driven by customer satisfaction and referrals. We take great pride and pleasure in providing the best solutions to your indoor air quality issues.
If there is any way in which we can serve your needs better, we invite you to contact us. Thank you for taking the time to learn more about the benefits of the products we offer.
Hours of operation 8AM-8PM EST
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At Air Life Environmental Products, LLC, we value and protect your privacy. We thank you for the trust that you place in us and we want you to know that the information you share with us will be treated with care.
The objective of our Online Privacy Statement is to disclose how we share your personal information. We encourage you to read our Online Privacy Statement as well as those of all websites that you visit.
This site only collects personal information entered by the user on various forms on the web site.
This information is used only for the purpose of filling orders as specified and contacting you for clarification or additional information.
We do not share any personal information with any third parties other than those companies who supply and fill your orders.
Your information will never be sold or distributed without your expressed and written permission.
Delivery Methods and Schedule
Due to the diversity of products and manufacturers that we represent, Air Life Environmental Products, LLC cannot promise specific delivery dates for each order.
On average, your orders will be delivered to you within 5-7 business days.
Since each of our various vendors have circumstances which dictate the use of a variety of carriers, you can expect your orders to arrive by US Mail, UPS, FedEx or a variety of freight carriers depending on the product size and quantities you may order.
In every case, we should be able to estimate an expected delivery date and carrier upon request.
If you are not satisfied with your Air Life Environmental Products, LLC purchase, please call 1-800-916-7873 for a Return Material Authorization (RMA) request within 90 calendar days of the receipt of the product. Custom sized products may not be returned for refund or exchange under any circumstances unless such product is Dead on Arrival (see the section below for more detailed information on such Dead on Arrival products).
Upon receipt of the returned items, Air Life Environmental Products, LLC will issue a refund for the original purchase amount. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product.
NOTE: Air Life Environmental Products, LLC recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Air Life or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
Dead On Arrival (DOA) Product
Your item is considered DOA if it shows symptoms of a hardware failure, preventing basic operability, when you first use it after opening the box. If you believe that your product is DOA, please call Air Life Environmental Products, LLC at 800-916-7873 within 3 calendar days of receipt.
If you are an APO/FPO customer and you are outside the domestic delivery area, the standard Air Life Environmental Products, LLC Return and Refund Policy applies, with the exception that you are responsible for shipping the product back to a state-side return address, plus handling, customs, and inventory liability. Since you are responsible for the safe delivery of any product you are returning to Air Life Environmental Products, LLC, we recommend that you insure it against loss.
If you discover what you believe is a product defect for any product, please contact the manufacturer of such product directly for information regarding the manufacturer's warranty. Please note that products sold through Air Life Environmental Products, LLC are serviced and supported exclusively by their manufacturers in accordance with the terms and conditions packaged with the products. Air Life Environmental Products, LLC is not a manufacturer.
For our Canadian customers, there may be taxes and duties on your shipments now that our operations have moved to the USA. We apologize for any inconvenience.
$12.50 FLAT RATE SHIPPING for the entire order!